FAQs

1. How do I place an order?

Simply browse our collection, add your favorite perfumes to the cart, and proceed to checkout.

2. Do you offer international shipping?

Yes, we ship to multiple countries worldwide. Shipping costs and delivery times vary by location.

3. Are your perfumes authentic?

Yes, we only sell 100% authentic, high-quality luxury perfumes.

4. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email.

5. What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment options.

6. How long does shipping take?

Shipping times vary depending on your location, but typically range from 3 to 10 business days.

7. What is your return policy?

We accept returns within 14 days of purchase if the product remains unopened and unused.

8. Do you offer gift wrapping?

Yes, we provide elegant gift wrapping for an additional charge.

9. How do I choose the right perfume?

We provide detailed descriptions and notes for each perfume to help you decide.

10. Can I cancel my order?

Orders can be canceled within 24 hours of purchase. Contact our support team for assistance.

11. Do you offer discounts or promotions?

Yes, we run promotions frequently. Sign up for our newsletter to stay updated.

12. Are your perfumes cruelty-free?

Yes, we offer a range of cruelty-free and vegan-friendly perfumes.

13. What should I do if I receive a damaged item?

14. How do I contact customer service?

You can reach us via email, phone, or live chat on our website.

15. Can I request a fragrance sample before buying?

Yes, we offer sample sizes of selected perfumes so you can try before committing.